Purely Storage

25962 Avenue 17 1/2, Madera, CA 93638

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 73 Reviews
5 Stars - 73 Reviews
[Star][Star][Star][Star][Star]
Great place
Laura Sawyer
March 21, 2020
I really like the ladies in the office Brittney and Felisha☺️ They are friendly and professional!!!
[Star][Star][Star][Star][Star]
Gena Cruz
January 30, 2020
[Star][Star][Star][Star][Star]
Savanaaxoxox
December 29, 2019
I wish other businesses were this fast in getting me in and out.
[Star][Star][Star][Star][Star]
Mario
December 29, 2019
Coo people. Never have no problem wit service or my unit
[Star][Star][Star][Star][Star]
Benson
December 18, 2019
Polite, courteous & great move in deal
[Star][Star][Star][Star][Star]
Gloria
December 14, 2019
Always so nicr, friendly and fast when I call in to make a payment.
[Star][Star][Star][Star][Star]
Shaniece
December 12, 2019
Helpful and kind. I felt welcomed as soon as I walked in.
[Star][Star][Star][Star][Star]
Bob
November 30, 2019
Nice gal and very fast
[Star][Star][Star][Star][Star]
Maurice
November 27, 2019
We travel a lot so we needed to find a place we felt comfortable with leaving our belongings. So far so good.
[Star][Star][Star][Star][Star]
Giron
November 16, 2019
I will move out soon but since I've had my unit it has never been a hassle to pay or get in my unit
[Star][Star][Star][Star][Star]
Alan
November 15, 2019
In and out quick service
[Star][Star][Star][Star][Star]
Carlos
November 10, 2019
muy bien. La mitad del primer mes me ayudó mucho económicamente
[Star][Star][Star][Star][Star]
Kimberly G.
November 8, 2019
I'm a huge couponer, so it was ideal for me to place my things in a unit. The best choice I have made.
[Star][Star][Star][Star][Star]
Aaron
November 1, 2019
Best prices by far
[Star][Star][Star][Star][Star]
Frances Garcia
November 1, 2019
Very friendly, good location and great prices
[Star][Star][Star][Star][Star]
Daniel
October 31, 2019
My wife and I will be moving out soon, but the times we've come the facility is well kept up. One of the only places we've stored our belongings and haven't had rodant problems.
[Star][Star][Star][Star][Star]
Jeffree
October 31, 2019
Great prices, we just got a spot to park our car for a while, shopped around a bit and this was the best deal hands down! Thank you! Also thank you to the woman in the office didn't mind walking us around showing and explaining everything. That was great too. No complaints
[Star][Star][Star][Star][Star]
Robert
October 31, 2019
Good location, great security. I like that they monitor everything as well
[Star][Star][Star][Star][Star]
Evandro M.
October 26, 2019
This is the best recommended place I have heard about coming from Texas. The manager Felicia was very helpful, quick and inviting. I am very happy to finally be in California and come across nice people with good customer service.
[Star][Star][Star][Star][Star]
Evan
October 25, 2019
Very friendly staff, I like the site, always clean never had a bug or mouse problem, nor have i heard anything bad so far. Good price too
[Star][Star][Star][Star][Star]
Gracie
October 24, 2019
I like the prices and the location. always clean and I feel safe here
[Star][Star][Star][Star][Star]
Jonathan Paul
October 24, 2019
Not far from our house, hours are convenient and the prices are very reasonable
[Star][Star][Star][Star][Star]
Emilio
October 24, 2019
agradable, me ayudó a moverme rápido. muy agradable
[Star][Star][Star][Star][Star]
Craig
October 24, 2019
great location and great prices
[Star][Star][Star][Star][Star]
Jesse
October 23, 2019
Calling around for prices to store my trailer, this is the only place that isn't going to cost me an arm and a leg. also isnt costing me an obnoxious deposit, and the woman was real friendly. Great work here, look forward to meeting you in person
[Star][Star][Star][Star][Star]
Connie
October 23, 2019
muy agradable y asequible
[Star][Star][Star][Star][Star]
Celeste
October 23, 2019
Love the location, my mom has a car in the back and it's great pricing for it's storage.
[Star][Star][Star][Star][Star]
Marie
October 23, 2019
We are very happy here. Site is clean and the women in office are friendly
[Star][Star][Star][Star][Star]
Katherine
October 19, 2019
The young lady Felicia was very helpful. She understood my financial and moving situation, helped me with a movein discount, walked me to every size unit for a visual.
[Star][Star][Star][Star][Star]
Fast and easy
monica
October 19, 2019
the move in process was fast and easy.
[Star][Star][Star][Star][Star]
Liza James
October 18, 2019
Good prices, good facility. I liked that they walked and showed me everything as well as put in writing for me, will come back
[Star][Star][Star][Star][Star]
Lilliana
October 17, 2019
Helped my mom a lot while under stress this week, Thank you guys
[Star][Star][Star][Star][Star]
Clean and convenient
Deanna
October 15, 2019
Very clean, good size units & good move in deals.
[Star][Star][Star][Star][Star]
Awesome
Curtis Bass
October 3, 2019
After years of searching for a safe storage place with great security to store my personal belongings. I found myself here at not just any storage place, but the only one in the central valley that's, "Purely Storage". Thank you guys.
[Star][Star][Star][Star][Star]
Great
Lila
October 3, 2019
Super friendly people who are always ready to help n the prices ain’t too bad
[Star][Star][Star][Star][Star]
Pepe J
October 3, 2019
Nice workers and place
[Star][Star][Star][Star][Star]
McKenzie
September 29, 2019
Great location, plenty of room to park, we just wish it was covered. Friendly atmosphere
[Star][Star][Star][Star][Star]
Gabby
September 29, 2019
Called last week and the manager invited me in to show different sizes, was very nice. Even calling yesterday when I had cancelled my reservation they she was kind and happy for us getting our new place. Thank you
[Star][Star][Star][Star][Star]
James
September 26, 2019
Clean and helpful
[Star][Star][Star][Star][Star]
Elizabeth
September 25, 2019
Very friendly staff. Woman showed me around earlier, also gave me infomation on the closest trucks to rent would be. Very nice
[Star][Star][Star][Star][Star]
Better than the others
Savannah
September 10, 2019
Just don't like the location but everything else is ok. Only got a unit because it was half off first month.
[Star][Star][Star][Star][Star]
2 Thumbs up
Brian's Sostre
August 31, 2019
I can say that the grounds are clean and most of all when I was going through a tough Financial time I wasn't being hounded like a dog like everywhere else does they understood and try to work with me to keep my account current.
[Star][Star][Star][Star][Star]
It's been good
Monique Estrada
August 31, 2019
I would give this place five stars but the rates have gone up other than that I am very happy with all the other services
[Star][Star][Star][Star][Star]
Betty
August 27, 2019
I wasn't going to write a review simply because I have had an issue here before with the previous owners, but I have to say since the new owners stepped in things have been different. I saw many changes and am actually happy they asked me to submit my feedback. Good turn around
[Star][Star][Star][Star][Star]
Markiquce
August 27, 2019
Not moved in yet, but I plan to bring my work truck. My friend rents here he has a unit and a space to park his boat, says its safe and the girls are friendly.
[Star][Star][Star][Star][Star]
Thank you purely storage
Robert O'neli
August 27, 2019
Thanks purely storage for being one less stress in my life right now..
[Star][Star][Star][Star][Star]
Niyah Lee
August 27, 2019
Best access hours around that I have seen or heard of. I also love that they are open on Sundays too! Made moving so much easier than tryiong to work around a facility schedule.
[Star][Star][Star][Star][Star]
James
August 27, 2019
Did some shopping around and this is looking like the best option. I don't like that the parking isn't covered, but I do have a boat cover so shouldn't be too bad. I also like that they're open weekends and late for when I'm off work
[Star][Star][Star][Star][Star]
Best in town
Alicia Mondragon
August 25, 2019
I have a storage here and I'm happy with it. I work crazy hours and the gate hours work good for me and my husband.
[Star][Star][Star][Star][Star]
Craig
August 21, 2019
The grounds are clean & gate hours work best for me & my girlfriends schedule.
[Star][Star][Star][Star][Star]
Muy buen
Javier
August 19, 2019
Buen servicio y precio. gracias
[Star][Star][Star][Star][Star]
Liliana Felix
August 17, 2019
STAY AWAY!! Do not trust these people. They are unprofessional, rude, and overall had terrible customer service skills. I originally got a unit on august 10th on august 12th I went online to see my payment activity. On august 10th when I got the unit I paid 69 dollars for a 5 X10 unit and 5 more dollars for the insurance. Therefore, I paid a total of 74 dollars up front for the unit and did not receive no receipt after paying cash. However when I reviewed the payment activity I noticed it claimed I paid 39.50 on august 10th. I called the next morning questioning the payment activity and they still insisted that I paid 39.50. I asked for camera footage they claimed they couldn't pull that up until two days later. 3 days pass still no footage of me giving them 74 dollars cash and they claimed they would call me back and I STILL have yet to receive their call. This place is a Joke don't waste your time. I took all my things out of the unit and left that same morning.
[Star][Star][Star][Star][Star]
great prices
Kat
August 16, 2019
honestly the move in special is what got us, but the staff and seeing how the business is ran and kept is why we like staying
[Star][Star][Star][Star][Star]
freiendly staff
allan
August 16, 2019
very helpful in finding the right size, didn't mind walking and showing me a few of them
[Star][Star][Star][Star][Star]
clean and friendly
Andrea
August 15, 2019
clean and friendly atmosphere. competitive prices
[Star][Star][Star][Star][Star]
Good place
George
August 15, 2019
i have experienced a couple of rate changes and wasn't very happy about it, but I am still giving 5 stars because the site has been improved with security and surveillance and the office workers really are nice I enjoy seeing them
[Star][Star][Star][Star][Star]
great customer service
Maria
August 15, 2019
One thing I love is the staff is just as kind and helpfull 4 months later as they were when trying to move us in. Thank you for caring about your customers. and keeping a safe clean facility
[Star][Star][Star][Star][Star]
Great staff
Jennifer
August 15, 2019
the managers have been great to work with, they always have a smile and nice tone, they definitely deserve 5 stars
[Star][Star][Star][Star][Star]
great prices!
Ava
August 15, 2019
really good prices compared to the other sites I have checked out here, even offered a move in special and free lock
[Star][Star][Star][Star][Star]
Good
Steven Jones
August 15, 2019
I love the upgrades this company has made to the site. My items feel secure, and the staff always keeps me updated on everything, even road work in the area lol
[Star][Star][Star][Star][Star]
CLEAN
Susan
August 15, 2019
For being in the country, this company stays surprisingly clean around all units inside and out
[Star][Star][Star][Star][Star]
No Complaints, Just Compliments
Bob
August 15, 2019
Great Location, Great Prices, And Great Customer Service
[Star][Star][Star][Star][Star]
Thank you
Gloria
August 15, 2019
My husband and I rent out the parking space for our rigs, the women are always nice and get us earliest access possible when he has to leave for runs. We will be renting again this winter
[Star][Star][Star][Star][Star]
Finally
Jeff
August 15, 2019
Not many storage places on this side of town so I was happy to have found this one. The site is lot is clean and the prices are pretty ok too
[Star][Star][Star][Star][Star]
Nice
Frank
August 15, 2019
The girls are nice there on phone and in person
[Star][Star][Star][Star][Star]
Very Helpful
Ramona Church
August 15, 2019
I like that the company is honest. I went in thinking I needed the biggest most expensive, but turned out after the tour I only needed a 5x15. The worker didn't want me to pay for more than I needed and that helped alot especially while moving, and a move in special and free lock. Thank you
[Star][Star][Star][Star][Star]
Helpful
Jaimi
August 15, 2019
I love that we can keep track of our account also online and not just in store or over the pphone. They offer several options to walk through account with us when we don't understand something. Thank you for that
[Star][Star][Star][Star][Star]
Good prices
Greg Sallas
August 15, 2019
Came to compare rates and the staff was extremely helpfull, offered a tour and explained the move in special and even offered a free lock. Very nice
[Star][Star][Star][Star][Star]
Awesome staff
Alison
August 15, 2019
I like the fact that the store managers know us by name, and greet us instead of just asking. I think that they really do pay attention to the customers, and also the site it's always kept clean
[Star][Star][Star][Star][Star]
Great!
mark
August 15, 2019
Great prices and good location
[Star][Star][Star][Star][Star]
Very nice and friendly service at a great price!
Joseph Cornejo
August 14, 2019
[Star][Star][Star][Star][Star]
Above and beyond expectations
Mikayla A Morales
August 14, 2019
I have been renting there for years now before the owners switched over and you can notice a completely different amount of professionalism. Both girls that work there take pride in what they do each day! They are both respectful, friendly and go above and beyond to help their customers needs. I would highly recommend anyone in my location to rent from them! Added bonus: Prices are very competitive also!
[Star][Star][Star][Star][Star]
Marcela Garcia
August 14, 2019
I love the prices there I think they should all get a raise and there very nice people and very nice storages
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